Shipping and Delivery
Processing Times:
Our commitment is to process all orders as soon as possible.
For Items that are in stock: Please allow 5 business days to delivery.
For Items NOT in stock: Please allow up to 6 weeks to delivery.
Please allow additional time for shipments to remote addresses as well as international orders.
Please note and understand that these shipping provisions are just a general guideline. Due to certain conditions or circumstances outside of our control there may be differences in timeframe for delivery, however in these cases we will be sure to maintain contact with our customers throughout the process.
Please make sure the delivery address is correct. J.Que Jewellery is not responsible for orders sent to the incorrect address provided to us.
Shipping within Australia - Australia Post
- Free standard shipping on orders over $800AUD.
Standard: AUD$10 (10 business days ). - Express: AUD$20 (2-3 business days).
Shipping to New Zealand
- To be confirm, otherwise PM for details
INTERNATIONAL SHIPPING- To be confirm, otherwise PM for details
Taxes/Duties for International Shipments:
Please note that all international customers are responsible for custom rates and taxes within their own countries
SHIPPING PROTECTION - To be confirm, otherwise PM for details.
**NO SHIPPING TO PO BOX ADDRESS**
If you have any query, please contact us at info@jquejewellery.com.au